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Shipping and Returns

Shipping FAQ’s

Where can I track my shipment?
Our logistics partner is Delhivery and you can track your shipment on www.delhivery.com or just email us at customercare@podsquad.in and we’ll do it for you.

How much am I paying for Shipping?
Nothing at all! Shipping is entirely free and the price you see on the website is the price you pay (inclusive of taxes).

Where do we ship?
We ship all over India. 

When can I expect my Box?
For subscribers, we will aim to ship out the box by the 20th of every month.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment for the original amount paid within a certain amount of days.

Cancellations
You can cancel at anytime time by mailing us at customercare@podsquad.in. Subscriptions must be cancelled at least 30 days prior to the receipt of your next box. We will refund the balance of the original amount remaining amount to you.

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at customercare@podsquad.in  and send your item to: Marathe Udyog Bhavan, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, IN 400025. Exchanges will only be entertained if items are missing from a box, or if a box has been repeated in a subscription. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Payment
We accept all debit cards and credit cards and our payment partner is Citrus Pay.